ARTICLES
6 Strategies to make your story stand out from the crowd in a crisis
By Nadine Dereza and Ian Hawkins Take a walk through the shuttered restaurants and shops of Britain, and you will feel that you are being ignored by old friends. Whether it’s a café you used to regularly meet people in, or a clothes shop that always seemed to have the...
How COVID-19 will change everything by Nadine Dereza and Ian Hawkins
COVID-19 is turning the world upside-down. Some of the recently furloughed are launching new initiatives, others are hiding under the duvet (both responses are perfectly valid). Some people have arranged their stockpile in alphabetical order, and some have realised...
Top tips for presenting online events
As coronavirus forces event cancellations, organisers are turning to online meetings, webinars and webcasts to fill some of the gaps. The coronavirus (COVID-19) outbreak has closed businesses and borders around the world. As people are encouraged to self-isolate, many...
Droning home for Christmas
If your family is driving you crazy at Christmas, spare a thought for those whose travel plans have been disrupted by the drone incident at Gatwick Airport. Here are the numbers at the time of writing this... Over 1,000 flights cancelledAirport shut down three times...
Crisis communications – because saying nothing is not an option!
Donald Trump has made many of us in the communications business shift uncomfortably in our seats in the last couple of years. When Trump became President, he pretty much took the standard advice of the speaker coach, screwed it up, and threw it back in our faces: be...
Kofi A. Annan – ‘An African at heart, but a global citizen, symbolising the best of humanity’.
Recently, the world lost Kofi Annan, the former United Nations Secretary-General. I along with many others was saddened to hear the news of Kofi Annan’s death and felt extremely lucky to have met the great man - the ultimate diplomat. I interviewed him on a couple of...
How to…Speak to a parliamentary select committee
Though some of us will have seen the bawdy Prime Minister’s Questions every Wednesday at 12 noon, a lot of parliament’s work is done in select committees. A select committee is made up of a number of members of parliament, and deals with particular issues relating to...
Trusted Savings Bank?
Imagine opening the banking app on your phone and looking at the balance. It seems surprisingly high. You look more closely, and don’t recognise the recent transactions. Then you see the name: it is not your account. When you’re sorting out whether you feel the thrill...
The Business Book Awards 2018
At last week’s inaugural Business Book Awards ceremony in Central London, Lucy McCarraher said in her welcoming speech that she had set up the awards in partnership with Thinkfest, in response to changes in the business book market: ‘Business books themselves have...
Kentucky Fried Crisis
We have three golden principles when it comes to communication: authority, authenticity and audience. Usually, we apply them to speaking in public and giving presentations – but they work well across other communications as well. Forget about where you put your feet...