06
Jun
2017

BA: a high-vis fracas

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  • aviation . communications . public relations .

It’s long been the habit of this blog to seize upon a big news story and dissect the PR surrounding it: Deepwater Horizon, Alton Towers, Samsung, Hotpoint, you name it, we’ve chucked in our two cents. And the latest showstopper – British Airways falling foul of a computer glitch which left thousands of travellers stranded in airports around the world.…

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16
May
2017

The butterfly effect: United Airlines in a flap

  • Nadine Dereza
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  • aviation . customer service . david dao . press relations . united airlines .

It's sometimes a challenge to work out the level at which we pitch our advice. Some clients are experienced media performers who want to step up a level. Others really need the basic building blocks to help them understand the fundamentals of communications. I wonder, if we worked in customer service, we would've been bold enough to open proceedings with…

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15
Apr
2017

Fake news! Beware the wisdom of crowds

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If you ask a thousand people to guess the weight of an Easter egg, the average mean guess will be very close to correct. But answers to some questions aren't so easy to fact check, and sometimes we only get the answers we want to hear. If you Google 'NASA moon mission' for example, you'll see compelling evidence of humanity's…

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03
Apr
2017

Discover Nadine Dereza’s Desert Island Disc choices

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We’re huge fans of Desert Island Discs at PS Programmes and, to celebrate the 75th Anniversary of the iconic show in 2017, I have been casting away a different member of my team each week to the far-flung shores of the BBC’s mythical desert island, never to be seen again. Well, at least not until our next team meeting. In…

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27
Mar
2017

Desert Island Discs at 75: Denise Fryer’s selection

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To continue our celebrations of the 75th Anniversary of Desert Island Discs in 2017, we are casting away another member of the PS Programmes team this week to the far-flung sandy shores of the BBC’s mythical desert island. Before we introduce this week’s castaway – a recap for anyone not familiar with the Desert Island Discs format: in each episode…

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20
Mar
2017

Desert Island Discs at 75: Ross Edmonds’ selection

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To continue our celebrations of the 75th Anniversary of Desert Island Discs in 2017, we are casting away another member of the PS Programmes team this week to the far-flung sandy shores of the BBC’s mythical desert island. Our castaway this week is... Ross Edmonds Ross spends much of his life travelling around the world of conferences and workshops. (more…)

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14
Mar
2017

Desert Island Discs at 75 (Rasheed’s selection)

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To continue our celebrations of the 75th Anniversary of Desert Island Discs in 2017, we are casting away another member of the PS Programmes team this week to the far-flung sandy shores of the BBC’s mythical desert island. Our castaway this week is... Rasheed Ogunlaru Rasheed co-delivers our radio and TV media training with PS Programmes Founder Nadine Dereza and…

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06
Mar
2017

Desert Island Discs at 75 (Tom’s picks)

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We’re huge fans of Desert Island Discs and to celebrate the 75th Anniversary of the iconic show in 2017, we are casting away a different member of the PS Programmes team each week to the far-flung shores of the BBC’s mythical desert island, never to be seen again. Well, at least not until our next team meeting. In our previous…

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24
Feb
2017

Desert Island Discs at 75: A PS Programmes tribute

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Eric Coates’ By the Sleepy Lagoon orchestral and the sound of seagulls have, since 1942, been transporting radio listeners to the far-flung sandy shores of a mythical desert island where more than 3,000 guests have been cast away. Seventy-five years since Desert Island Discs was first broadcast we’re sure its creator Roy Plomley could never have imagined how his simple…

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20
Feb
2017

The Power of Charisma (Part 3) – Hints, Tips & Tricks

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In my third and final instalment of my series on charisma, I'm going to give you some tips and tricks on how to inject more charisma into your stage presence and suggest an approach to speaking that may be new to you. The story so far… I’ve explored what makes speakers charismatic and impactful. I’ve considered how charisma can be both a…

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